General
How to Report Spam or Phishing Emails in Outlook
Overview Phishing emails are fraudulent messages designed to steal personal information, login credentials, or install malicious software. Reporting such emails helps keep your organization safe and prevents further attacks. Here’s how to report spam ...
Understanding Mailbox Delegation in Microsoft 365: A Guide for End Users
Mailbox delegation lets users grant others permission to access and manage their email. It’s helpful when assistants or team members need to manage a colleague's email or calendar. There are three main types of delegation in Microsoft 365: 1. Read ...
MFA Implementation Process with Microsoft
Multi-Factor Authentication (MFA) is a crucial security measure that adds an extra layer of protection to user accounts. Even if a password is compromised, MFA ensures that the account remains secure. Microsoft reports that MFA can reduce the risk of ...
Setup Guide: Multi-Factor Authentication (MFA) with Microsoft Authenticator
Setup Guide: Multi-Factor Authentication (MFA) with Microsoft Authenticator This guide will walk you through setting up Multi-Factor Authentication (MFA) with the Microsoft Authenticator app for Office 365. Prerequisites: A valid Microsoft (Office ...
Opening a PST File in Microsoft Outlook
Microsoft Outlook allows users to store and manage large volumes of email data using PST (Personal Storage Table) files. These files are often used for archiving or transferring emails and can be opened directly within Outlook. This guide will walk ...
How to Add 3CX on Your Phone
PART ONE - Install the 3CX Phone Application 1) Install the 3CX mobile application. For Android Users: Open the Google Play Store. Search for "3CX". Tap Install to download the app. For iPhone Users: Open the Apple App Store. Search for "3CX". Tap ...
Guide for Secure File Sharing via OneDrive and SharePoint
Step-by-Step Guide for Sharing Files through OneDrive and SharePoint OneDrive: Log in to OneDrive: Go to OneDrive and log in with your Microsoft account. Upload Files: Click on the "Upload" button and select the files or folders you want to share. ...
Multi-factor authentication or 2FA
What is MFA? (MFA; encompassing two-factor authentication, or 2FA, along with similar terms) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of ...
Understanding Quarantine and Notifications for Quarantined Messages
Introduction Quarantine and notifications for quarantined emails are essential for email security. This article explains what quarantine is, its role in protecting your email, and why receiving notifications for quarantined emails is important for ...
How to identify Spoofed or Phishing Emails
Email security is a crucial part of staying safe online. Cybercriminals use various tactics like phishing and spoofing to try and trick people into giving up their personal information or money. Phishing emails look like they come from trusted ...
How to Sync Microsoft 365 OneDrive on Windows
How to Sync Microsoft 365 OneDrive on Windows Microsoft 365 OneDrive is a way to store and access your files online, and you can easily sync them to your Windows computer. Here's how to do it in a few simple steps. Step 1: Log in to Microsoft 365 Go ...
How to share calendar in Outlook
Sharing a calendar in Outlook is a simple process that allows you to collaborate with others by giving them access to your calendar. Here's how to share your calendar: Open Outlook and sign in with your Microsoft account. Click on the "Calendar" ...
Grant Access vs. Share Files on OneDrive
Grant Access and Share are two ways to provide access to files on OneDrive, but they work slightly differently. Grant Access When you Grant Access to a file or folder on OneDrive, you're directly sharing the file with specific people by entering ...